FAQ

How long until I feel the difference?

Most users notice improved sleep quality from the first night. However, the full benefits of proper alignment and enhanced recovery typically become evident within 5-7 nights as your body adapts to optimal sleeping posture

What if I'm not satisfied?

We back Otto Pillow with a 30-night trial period. If you're not completely satisfied, simply contact our support team for an easy return and full refund. We believe in our product and want you to experience the difference risk-free.

What makes Otto Pillow different?

Unlike standard pillows that only focus on comfort, Otto Pillow combines advanced ergonomic design, cooling technology, and strategic support zones in one comprehensive system. Each feature is engineered to enhance sleep quality and performance recovery.

How many should I order?

We recommend ordering two Otto pillows. Many users keep one for home and one for travel to maintain consistent sleep quality. Plus, ordering multiple pillows now saves on shipping and ensures you have a backup during washing.

Does it have a smell (off-gassing)?

A light “new product” scent can be normal and should dissipate within 24–72 hours. Unbox and let it air out in a well-ventilated space before first use.

Is the cover hypoallergenic?

The outer fabric is made from hypoallergenic, breathable knit. If you have known sensitivities, we recommend washing the cover before first use and using a clean pillowcase.

How do I care for it?

Remove the cover and machine-wash cold on gentle; lay flat or tumble dry low. Do not wash the core—spot clean only and let it air dry fully before use.

How do I set it up on night one?

Place Otto so the higher edge supports your neck and your head rests in the center cradle. If you’re a side sleeper, keep your nose aligned with the center of your chest and avoid tucking your chin—this keeps your airway open and neck neutral.